Frequently asked Questions

Get answers to your questions from our FAQs

Product Related

  • What information is required during installation?

    The script requires "Access Code" to complete the installation. You need to log in with your Envato account to to get the access code and add domains where you want to install the application.

  • There is no index.php or install folder in the script?

    Laravel Framework is the Most Popular & Advance Framework of PHP. It starts with /public/index.php file and doesn't need any index.php file in the root. Also, the advance routing ensures that there is no requirement of install directory.

  • Will I get source code with purchase?

    Yes, You will get all the source code with your purchase. If you have any query, write support email to

  • Can I use this script on multiple instances?

    Every purchase made on Envato Platform should follow the Envato terms. Read Regular License term / Extended License term.

    Purchase made on ScriptMint Platform should follow the ScriptMint terms.

  • Why do I need access/activation code when Envato provides purchase code?

    Envato offers a Purchase Code to verify the purchase. However, it is not sufficient to prevent the misuse of licenses as there are some users who share purchase codes with the public and it hurts the author community.

    To prevent misuse of the license, you need to generate an access/activation code for every installation you will make. Access code is a unique string generated against your domain name where you wish to install the application.

Purchase Related

  • Is refund or exchange option available?

    We do offer a refund if the scripts are not downloaded or customization is not started.

    The scripts are digital in nature, so it would not be feasible for us to give a refund or exchange option, once it is downloaded.

  • What are the available payment methods?

    You can make the payment via Credit Card/Debit Card. If you wish to pay via PayPal, you can request for PayPal invoice.

Support Related

  • Does the author provide installation support?

    Yes, the author provide installation support on your live server. Do read the installation guide at If you still face any query, you can reach to us at our support email address. For Local server installation you can hire expert assistance via AnyDesk and Skype Audio Call for 1 hour that will be charged $50 for one time installation.

  • Will I get support for further development if I have any queries?

    You can write a support email to us and get a response within 48 working hours for support mentioned in the CodeCanyon support section. You must have good working experience with the technologies used to build the script to make any kind of changes in the script.

  • Does the author provide customization?

    Yes, the author is available to provide customization services but with an additional charge of $30 / hour. Cost is negotiable for larger customization requirements.

  • I would like to customize the script. I do not have experience in Laravel, Vue.js or Tailwind CSS. What should I do?

    If you don’t have experience in Laravel, Vue.js, Tailwind CSS then author will not be able to provide you support for customization. The script also requires good command in npm and to change the layout or frontend, you need to compile the assets using npm build tools. You can hire any other experience developer or hire ScriptMint to do customization.

  • My PHP version is x but your script shows older version during installation. Why?

    Your server can have different CLI and Web PHP version. If you try to run "php -v" command on your server CLI, you might get different version that actual version using by your server on Web.

    To check your server Web PHP version, please upload a test.php file with phpinfo() inside which will give you exact version of the PHP using your server.